• Personal Service

    Call us:

    +49 (0) 511 16 97 700

    Contact us via mail or phone and we will counsel

    Michael Jondral
    Theaterstr. 13
    30159 Hanover
    Opening hours
    Wed.-Fr: 12:00-19:00
    Sa: 11:00-15:00

    For private appointments"
    Please contact us via mail:

    shop@michaeljondral.com

    Contact & Service

Shipping & Returns

Free Returns

In the light of events we offer free worldwide shipping & returns with pick-up your home or office!

Simply contact our customer service via shop@michaeljondral.com and we will organize the pick-up for you.



Shipping Costs

Germany: Free UPS Shipping on all orders over 50,00 €

National orders up to 50,00 €: 10,00 € shipping costs
Delivery Time: 1-2 working days!
UPS Pick up times in our Shop between Monday - Friday 16:00-18:00.
Taxes:
German orders: The prices are included our local 19% German VAT.
No additional taxes or custom duties will be charged!

European Union: Free UPS Shipping on all orders over 150,00 €

EU orders up to 149,99 €: 15,00 € shipping costs
All EU orders are handled by UPS Standard!
EU orders have a delivery time of 1-3 working days!
UPS Standard pick up times in our Shop between Monday - Friday 16:00-18:00.
Taxes:
EU orders: The prices are included our local 19% German VAT.
No additional taxes or custom duties will be charged!

Worldwide: Free UPS Express Shipping on all orders over 300,00 €

NON-EU orders up to 299,99 €: 
UPS Express 25,00 € shipping costs

NON-EU orders shipped by UPS Express have a delivery time of 2 - 4* working days

Due to the current situation we are not able to ship with DHL (Premium). All orders will be shipped via UPS.

*Orders over 1000,00 € (incl. our internal shipping costs) will be a subject of a customs declaration at the custom offices – which we will handle for you. This process takes up to 48 hours before the shipment is handed over to the UPS Express courier.
UPS Express pick up times in our Shop between Monday - Friday 16:00-18:00.
Taxes:
NON-EU (international orders): The customer is responsible for all local taxes and custom duties. We charge only the net price (without 19% German VAT).

For questions please contact us directly:  shop@michaeljondral.com