Returns and Exchanges

Important information:

Important information: Only returns that are registered via the portal will be accepted at the warehouse.

Three simple steps to a returns label or item exchange!

The costs for your return are your responsibility and are to be paid directly via our returns portal:

To the return portal!

Price overview for your returns label:

National: 6.50€

EU: 17.00€ (unless otherwise stated)

NON-EU: 30-75€, depending on parcel size and drop-off location.

The costs will be deducted from the refund. The label and the exact price will be provided by MJ's Customer Service portal after registration - write an email to after registration.

To the return portal!